Whoops, I’ve made a mistake. Can I cancel my order?
Look, we’ll absolutely try our best! If your order has already been shipped, then we won’t be able to cancel it. Sometimes our warehouse is super quick (shipping within an hour of being ordered) so most of the time we’ll be unable to. We're also based here in Australia, so unfortunately different time zones can mean a delay in letting your local warehouse know. But like I said, we’ll absolutely try our best. Contact us here if you’d like your order cancelled.
Is there a Sunnylife store anywhere?
We’ve got a couple of DFO’s in Australia, and we try to do one or two pop ups during summer in the Northern Hemisphere but we don’t have an actual Sunnylife store. Maybe sometime in the future though, so keep your eyes open for giant flamingos appearing out of the blue.
Can you please send me newsletters?
Omg, Sunnylover, we would love to. Plus, you’ll get 10% off your first order. Click here and let’s be mates!
What if I want to give a special Sunny person the gift of Sunnylife?
Great! Sunnylife is the absolute best present idea, ever! Unfortunately we don't offer a gift wrapping service or personalised gift notes. But we make sure no invoices are sent with your order.
Can I sell your sunnystuff in my store?
We’re so flattered! Click here, fill out the form, and one of our wholesale team from across the world will be in touch with you.
Please note: Due to the volume of requests that we receive, it may take up to 10 working days to hear from us. Please know that we value your interest and are working as hard as we can to get back to you. If the matter is urgent, please call 02 8755 1500. Thank you.
Free shipping FAQ's:
Orders eligible for free shipping are sent with Australia Post on a standard delivery service and is only valid for addresses within Australia. Free shipping is calculated on the value of your cart, after all discounts are applied.
Only half or a part of my order has arrived. Why, Sunnylife, why?!
Australia Post sometimes splits orders into multiple deliveries. They put a little drop down box on their tracking page. Just click on it to see what's happening with the next delivery...